Ticket Operations Manager - Wilkes-Barre/Scranton Penguins
The Wilkes-Barre/Scranton Penguins, American Hockey League affiliate of the Pittsburgh Penguins, are seeking a Ticket Operations Manager. This position plays a vital role in overseeing the day-to-day operations of the Penguins’ ticketing systems, ensuring seamless processes for both fans and staff. The ideal candidate will have a strong background in ticketing technology, data management, and customer service, with an aim to improve processes and maintain efficient operations.
What to Expect:
As the Ticket Operations Manager, you will manage all aspects of ticketing operations, including sales support, game-day ticketing logistics, and database management. You’ll work closely with the sales and finance teams to maintain accuracy and efficiency across all ticketing functions.