The PJ Boatwright Intern position is responsible for supporting the Customer Service team with answering calls and questions from NCGA members (on a wide range of topics, potentially directing them to the appropriate department), supporting Marketing & Communication initiatives to drive member participation, assisting the Growth team with social media content and posts, and gaining exposure to the Operation team through tournament operations and handicapping.

DUTIES AND RESPONSIBILITIES:

• Handle all incoming emails and calls (through Hubspot and phone system) with prompt responses, leveraging FAQ’s and strong problem-solving ability.
• As needed, support tournament operations and handicapping department activities to provide overall knowledge of NCGA organization.
• Support Growth and Communications team with creating social media content and posting to social media accounts.