Merchandise Internship - Forward Madison FC
Responsibilities:
• Ensure customers receive the highest level of customer service each time they shop with FMFC
• Oversee day to day operations of retail store
• Identify key trends/consumers of the store
• Assist in store sets and any special merchandise activations
• Understand and execute company directives to align with overall store strategies
• Assist with training staff in sales strategies, customer service, POS usage, and game day roles
• Support buying team in day-to-day inventory tracking
• Manage website, order fulfillment, and sales tracking via FMFC ecommerce shop
• Work both in groups and independently to create visual merchandising arrangements in store
• Collaborate with other interns and full-time staff on special events, projects, and gamedays
• Manage game day staff in season on game days and assist in team store scheduling
• Understand and be able to lead the customization process of jerseys sold in the store
• Upkeep the overall store cleanliness, brand standards, and store checklist