USA Lacrosse is looking for a Member Experience Specialist to join our team.  This role is the voice, face, and knowledge hub for USA Lacrosse, providing customer service and information on all we do for our members including coaches, officials, players, fans, donors, volunteers, Program Leaders, and any other constituents.  The Member Experience Specialist will provide up-to-date information on services and events offered by USA Lacrosse via phone and email.  Our Member Experience Specialist gets to interact verbally and in writing, ensuring everyone who interacts with us gets best-in-class service, arming them with any information they need so they have an exceptional experience, feeling valued as members of USA Lacrosse.  
 
We are looking for an outgoing, effective communicator who can handle both positive and challenging interactions with customers and who is passionate about providing an exceptional customer experience.  If you are looking to work with a team of passionate, talented, and dedicated professionals for a mission-based organization who is dedicated to fueling the growth of lacrosse for athletes, coaches, officials, and fans, keep reading!