The Archtics Manager will work closely with the Archtics Director along with the full Ticket Operations team to fulfill the vision for all things within the department.  The Archtics Manager will be responsible to ensure standardization and functionality within our company’s Archtics database including all 3rd party integrations.  The Archtics Manager will also work with venue tenants who maintain their own Archtics databases.

Essential Duties & Responsibilities:

• Work with Kraken, Climate Pledge Arena, Kraken Community Iceplex, and Coachella Valley ticket operations staff to ensure standardization within the Archtics database.
• Maintain knowledge and coordinate enhancements of all 3^rd party integrations that affect the Archtics database such as IOMedia, Kore, Salesforce, Fevo, GiveX, our Breakaway mobile app, Entry, Park Hub, etc
• Develop relationships with our venue tenants such as the Seattle Storm, Seattle University, and NCAA tournaments to ensure their Archtics databases stay consistent with the operational needs of Climate Pledge Arena.