The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry-level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.

Responsibilities

• Utilize cold-calling techniques to sell ticketing inventory
• Develop new sales leads and actively prospect daily
• Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
• Maintain call logs on a daily, weekly, and monthly basis
• Provide superior service to clients, existing ticket holders, prospects, and single-game customers
• Develop strong knowledge of a wide array of ticket packages for external recommendations
• Upgrade and upsell clients into various categories and ticket packages
• Utilize CRM (customer relationship management) software to track client engagement
• Meet or exceed weekly, monthly, and quarterly sales goals