Customer Service Executive - Brighton & Hove Albion FC

3 days ago England
Application Deadline - 31st Mar 2025 @ 12:00 am (BST)

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Join the team behind the team providing stand-out customer experiences!
Our Supporter Services team are at the heart of the club, dedicated to helping our dedicated fanbase.
As a Customer Service Executive, you will support with processing bookings for all club commercial products including tickets, tours, parking, membership, vouchers and mascots. You’ll be the first point of contact for fan enquiries, providing exceptional support by phone, email, and webchat. You will proactively upsell our commercial products, focusing on exceeding budgets and targets. Additionally, you will take ownership of a specific area, such as Stadium Tours, Player Mascots, Supporters' Clubs, or Group Bookings.

Apply For This Job
Newsletter Signup
Signup to receive our newsletter on all matters involving your career in sport!