The St. Louis Blues and Enterprise Center are searching for a passionate, self-starter for the role of Client Retention Executive. This position is primarily responsible for retaining and growing an assigned season ticket holder account base through the delivery of superior customer service, relationship building, and referral generation.  This role is a hybrid sales and service position. The ideal candidate is a positive team player that is detail oriented, self-motivated, flexible, energetic, outgoing, and resilient and has a strong desire to develop as a sales and service professional.

 
Responsibilities:
• Meet and exceed yearly retention goals with assigned Season Ticket Holder account base
• Generate new revenue from current clientele through value-added, group and suite packages, upgrades, and referrals
• Build strong relationships with Season Ticket Holders by fulfilling all required Season Ticket Holder touchpoints via proactive communication including phone calls, emails, handwritten notes, and in-seat visits
• Provide superior levels of customer service to an assigned base of season ticket accounts by maintaining up-to-date knowledge and effectively and enthusiastically communicating all team happenings, events, benefits, and arena details that are relevant