The Chicago White Sox Business Strategy & Analytics Department is responsible for supporting the creative development and execution of long-term growth initiatives of the team in terms of both revenue and fans. We are dedicated to continuously learning more about fans of the Chicago White Sox and focus on improving customer facing revenue streams (e.g. tickets, sponsorship, merchandise, concessions), growing fan engagement, and optimizing marketing effectiveness across channels. We serve as consultants on the strategic direction for the company and on individual initiatives. The department's overall vision is to be a fan insight hub for the entire organization, delivering timely data and insights to key decision makers across our business operations.  

 The Analyst, CRM & Strategy will work cross functionally with a fan-focused, data driven lens to drive revenue and increase operational efficiency across the organization. The role will support several internal departments on various strategic priorities including improving fan experience, growing the fanbase, and implementing sustainable, data driven business processes. This individual will maintain CRM reporting, processes, and campaigns. Job requirements include experience working with relational databases, managing CRM and CDP systems, being proficient in Tableau (or other similar data visualization tools), and demonstrating the ability to think strategically.